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PlayStation Stars shuts down on 2 November, Sony confirms

Sony has confirmed that the PlayStation Stars loyalty programme ends on 2 November 2026, leaving members a month to spend any remaining points.

The PlayStation Stars logo in white on a blue gradient, with a four-pointed star inside a colourful ring around the PlayStation shape

Sony will close PlayStation Stars on 2 November 2026. The loyalty programme's own page now states that it “will officially end on November 2, 2026, and will no longer be accessible after this date”, which leaves current members a month to redeem whatever points are still sitting in their accounts.

What members keep and what they lose

Points can still be spent in the Rewards Catalogue inside the PS App until they expire. Digital Collectibles are the exception: Sony says they stay with the account permanently, even after membership is cancelled and after the programme ends. Membership cannot be renewed or rejoined. PlayStation Stars stopped accepting new members on 21 May 2025, and anyone who has not accepted the terms of service that took effect on 24 October 2024 must do so before 2 November to regain access to unredeemed points. Cancelling membership forfeits any unused points.

Why it matters

The programme launched in 2022 as Sony's answer to Microsoft Rewards, handing out PSN wallet credit and store items for purchases and campaigns. Its closure leaves the platform without a first-party loyalty scheme at a time when PlayStation is pushing hard towards digital ownership. Sony has tested direct wallet-credit rewards for digital purchases, but it has not said whether a replacement programme is coming.

Our opinion

Loyalty schemes are only ever as good as their exit terms, and this one is being wound down with unusually clear ones: keep what you have redeemed, keep your collectibles, lose everything you were still holding. That is fair on paper and quietly ruthless in practice, because points rarely sit unspent by accident. They sit unspent because the catalogue rarely offered anything worth the asking price. The part worth watching is the silence about what comes next. A platform steering customers towards digital-only purchases can hardly afford to drop the one scheme that paid them back for making them, so the absence of a successor looks more like a redesign in progress than an ending.